How to Prepare for a Cleaning

We are beyond excited to have you as a client!

There is just a few things to know/do before we arrive.

Please make sure all items are picked up off the floor and surfaces are tidy. If surfaces are 75% cluttered, they will not be cleaned. Tidy areas allow for more cleaning!

Although we are happy to do a few dishes, if there is a sink full of dishes, there will be an additional charge added.

Accidents do happen, but please make sure any pet messes are cleaned up. If there are messes, they will be noted cleaned around.

Special Requests

If you would like to add extra services to your clean, please notify us 24 hours prior to your clean in order to ensure we have the supplies and time.

Cancelling/Rescheduling Reoccurring Cleans

If you would like to skip a clean and pick another, the next scheduled cleans will be remain as they are. We are unable to completely change the schedule ahead cleans if we are skipping one. $15 skip charge added to next clean. 24 - Hour notice of cancellation or rescheduling is required. Full cleaning charge applies  <24 - Hour Notice. 

Weather Policy

We will cancel services on the days that road conditions are unsafe. Everyone's safety is our Priority.

Refunds

We do not offer refunds for completed services. If there is an issue, please notify us within 24 Hours after your cleaning and we will return to rectify the situation at your earliest availability.